Online Exclusives:
We are offering these Exclusives to give you more shopping options!
Online Exclusives are ONLY available thru the online store & are NOT available in store.
These items ship separately from our in store items.
They ship from our brands' warehouses in about 7-10 business days.
If you choose Local Pickup, it will still be subject to the 7-10 business day shipping time.
RETURNS: Each Online Exclusive is subject to the brand's return policy and is usually strict to 7 days after receipt and must be unwashed, unworn, in brand new condition, with tags attached & original packaging.
Please contact us with any questions, before placing your order.
Shipping:
- $7.95 flat-rate US shipping or FREE on orders over $100!
- Orders within our local area MUST be picked up or pay shipping.
- Orders are processed and shipped out within 1-3 Business days.
- You may track your package at www.usps.com.
- FREE local pickup is available in Lewiston (Choose option at checkout.)
- Local Pickup Orders are available immediately and can be picked up during open hours.
Defects:
- Any defects must be reported within 7 days of purchase.
- Items must be UNWASHED, UNWORN, and have the tags still attached to be considered for return.
Care instructions:
- Please follow the care tags on all garments.
- If you do not want to hand wash, AT LEAST wash in COLD and hang to dry. DO NOT DRY IN DRYER.
- Most of our garments are specialty fabrics so they take a little extra care.
Returns:
- Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item.
- Returns are eligible for STORE CREDIT ONLY.
- Due to the limited quantities of non-handmade items, we cannot guarantee a size exchange would be possible. (Please contact us to check before sending items back)
- Sale/clearance items are NOT returnable, they are final sale.
- Shipping charges (original and return) are the customer’s responsibility.
- We are not responsible for items that are lost or damaged during shipment. If you are returning an item, please send it with a tracking number
- Please fill out the form below to initiate your return (if eligible) :
- Return Address:
STB Boutique
Attn: Returns
1401 21st Street
Lewiston, ID 83501
**Please include a note with your information and what you would like done.
- If you do not have a customer account set up, you can do that here: https://shopify.com/7565721/account
